Privacy Policy
This Privacy Policy describes how www.coldlandknives.com (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
In this Privacy Policy, “Personal Information” means any information that can uniquely identify an individual.
Device Information
Examples collected: browser type, IP address, time zone, cookies, pages/products viewed, search terms, and site interaction data.
Purpose: to load the Site correctly and perform analytics to improve performance and user experience.
Source: automatically collected via cookies, log files, web beacons, tags, or pixels.
Disclosure: shared with Shopify and analytics providers.
Order Information
Examples collected: name, billing address, shipping address, payment details, email address, and phone number.
Purpose: to process payments, fulfill orders, provide invoices/confirmations, arrange shipping, and prevent fraud.
Source: collected directly from you.
Disclosure: shared with Shopify, PayPal, and third-party fulfillment/logistics providers.
Customer Support Information
Examples collected: information provided when you contact us.
Purpose: to provide customer support and assistance.
Source: collected directly from you.
Minors
This Site is not intended for individuals under the age of 18 (or 21 in certain jurisdictions). We do not knowingly collect Personal Information from minors. If you believe a child has provided us with data, please contact us for removal.
Sharing Personal Information
We share Personal Information with service providers to operate our business, including:
- Shopify (store platform)
- Payment processors (e.g., PayPal)
- Shipping and fulfillment partners
We may also disclose information to comply with legal obligations or protect our rights.
Behavioural Advertising
We use Personal Information to provide targeted ads and marketing.
Examples:
- Google Analytics (usage tracking)
- Meta (Facebook & Instagram ads)
- TikTok, Pinterest, and other advertising platforms
You can learn more here:
Opt-Out Links
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google Ads: https://www.google.com/settings/ads/anonymous
- Bing Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
- Network Advertising Initiative: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
- Opt-out portal: http://optout.aboutads.info/
Using Personal Information
We use your Personal Information to:
- Process and fulfill orders
- Provide customer support
- Process payments
- Communicate offers and updates (if opted in)
Data Retention
We retain Personal Information for as long as necessary to provide services and comply with legal obligations, unless deletion is requested.
Cookies
We use cookies to improve user experience, analyze traffic, and support store functionality.
Cookies may be:
- Session cookies (temporary)
- Persistent cookies (stored longer term)
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Do Not Track
We do not alter our data collection practices in response to “Do Not Track” signals due to lack of industry standardization.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Contact Us
For questions, complaints, or requests regarding your data: