Shipping & Handling
Shipping Rates
United States (USA)
We are happy to offer FREE SHIPPING on orders over $65 USD for our valued US customers.
For orders below $65 USD, a flat shipping rate of $9.99 USD per order applies.
Canada
For customers in Canada, please visit our dedicated Canadian store for full details, pricing, and shipping information:
👉 https://coldland.ca
All Canadian orders, promotions, and shipping rates are handled through our Canada website to ensure the best local service.
Handling Time
Orders are typically processed and shipped within 2–4 business days after payment is received.
We ship twice weekly from our fulfillment location in Calgary, Alberta (Canada), serving both Canadian and US customers.
Depending on stock availability, some US orders may also be fulfilled from our US warehouse.
Warehouse Locations
- Calgary, Alberta, Canada (Head office & warehouse operations)
- New Port, North Carolina, USA (Warehouse for US customers only)
Please note: These locations are not open to the public.
International Shipping (All Other Countries)
We offer international shipping via DHL upon request.
To place an order, please contact:
📩 info@coldlandknives.com
Include product SKU and quantity, and we will send you an invoice.
- Free shipping on orders over $300 USD
- Orders below $300 USD: $30 USD flat rate
- Customs duties and import taxes are the responsibility of the customer
Additional Information
- Orders are processed within 2–4 business days
- Custom or out-of-stock items may require 7–15 days production time
- Delivery times may vary for remote areas
- Carrier delays due to weather, customs, or logistics may occur
Important Note
Shipping times are estimates and may vary depending on carrier conditions and external factors.